ABOUT US

Last Updated: November 2025

At Hyphaus Sdn. Bhd. (Company No. 1627659-P), we value your privacy and are committed to protecting your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

By using www.hyphaus.co, you agree to the terms of this Privacy Policy.

 

 

1. Information We Collect

We may collect personal information such as your name, email address, phone number, billing and shipping details, and other information necessary to process your orders or improve our services.

Additionally, we may collect non-personal data such as your browser type, IP address, and website usage statistics for analytical purposes.

 

 

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders

  • Communicate with you about purchases, updates, or promotions

  • Improve our website, products, and customer experience

  • Personalize your shopping experience

  • Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal data to any third party.

 

 

3. Information Security

We take reasonable precautions to protect your information through secure servers and encrypted payment gateways.
 However, please note that no method of data transmission over the Internet is completely secure, and we cannot guarantee absolute protection.

 

 

4. Disclosure of Information

We will not disclose your personal information to third parties without your consent, except:

  • When required by law or regulatory authorities

  • When necessary to fulfill your order (e.g., sharing shipping details with courier partners)

  • When working with trusted service providers who assist in operating our business, under strict confidentiality obligations

 

 

5. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but some site features may not function properly as a result.

 

 

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date.
 We encourage you to review this page periodically to stay informed.